Olympic Channel Services better known as Olympics.com is a global destination where fans can discover, engage and share in the power of sport and the excitement of the Olympic Games all year round. Offering original programming, news, live sports events and highlights, the Olympic Channel provides additional exposure for sports and athletes 24 hours a day, 365 days a year in 12 languages on olympics.com. The Olympic Channel was launched in August 2016 in support of the International Olympic Committee (IOC)’s goal, set out in Olympic Agenda 2020, of providing a new way to engage younger generations, fans and new audiences with the Olympic Movement.

Job Description:

Olympics.com is seeking to fill a temporary MCR Technical Supervisor position within the Technical Operations department.

At the core of the station’s technical facilities, the MCR Technical Supervisor supervises the team responsible for technical quality during the acquisition, processing and delivery of live and recorded media content. He or she ensures the operational stability and continuity from ingest all the way to the delivery of media to our digital platforms and linear distribution partners.

Duties & Responsibilities:

• Supervise the operation of the core technical facilities for the acquisition and delivery of all media content.
• Supervise quality control and relevant technical adjustments of all incoming and outgoing media files and streams.
• One of the responsible individuals for SPOC (Single Point of Contact) service, answer internal and external users platform issues by qualifying and allocating issues through OCS Ticketing System.
• Supervise monitoring of the content creation platform through operations support System.
• Supervise the effective coordination with all external operations to support live remote operations via satellite, fibre, or IP networks.
• Check technical reports on operational issues observed during transmissions.
• Ensure reporting of technical issues to the relevant departments or suppliers.
• Provide feedback to Technical Manager as requested and required on a range of topics including projects, the overall running of the MCA and reinforcement levels of operation’s agents.
• Any other duties as assigned by the OCS Operations Manager.

Skills, Requirements & Qualifications:

• At least 5 years of professional experience in a digital broadcast environment or IT support.
• Relevant Tertiary Qualification.
• Experience in a live TV Master Control Room / Network Operation Centre / ISP Operations.
• Previous experience working on help-desk or front-office environment, providing users support and categorizing issues is a plus.
• Familiar with broadcast tapeless environments with good understanding of operational activities based on MAM environments.
• IP networks (Streaming and File Transfer).
• Good understanding of digital broadcast standards, especially the compression file universe.
• Overall understanding and knowledge of IT systems: Networking, storage, servers, etc.
• Experience in common software broadcast systems like Multiuser editorial systems, NRCS, traffic, linear/non-linear, on-air distribution, subtitling, automatic quality control, transcoding, graphics, programmable integration platforms, content management systems, HSM subsystems, dashboard & monitoring workflows.
• Broadcast satellite communication technology.
• Strong competences in defining, analyzing, evaluating, configuring and monitoring quality control parameters associated to operational activities around audio-visual and/or IT operations.
• Fully familiar with video quality/compliance instrumentation (e.g. waveforms, etc.).

Attributes:

• Excellent English spoken and written.
• Requires broad-based solutions considering two of three dimensions – Operational, analytical and human.
• Technical team guidance, strong “Team Spirit”.
• Able to deal with competing demands and remain calm under pressure.
• Able to analyse problems, determine root cause and provide solutions quickly and efficiently.

Workplace & Environment:

• Fast paced and impact driven working environment. 
• Subject to national/international criminal background checks. 
• This is a temporary position based in our offices in Madrid.  
• Position requires shift work including nights.

We thank all applicants, however, only those selected for interviews will be contacted. Only direct candidate applications to our organization will be accepted.

Our Commitment to Diversity:

We are committed to creating an inclusive environment for all people. We welcome applications from all qualified candidates, regardless of race, ethnicity, gender, or background.

Please be informed that Olympic Broadcasting Services, S.L. (“OBS”) or Olympic Channel Services S.L. (“OCS”) (depending on the role you apply for as indicated in the position description) will be the data controller of your personal data with registered address at C/Torrelaguna 75, 28027 Madrid. Your personal data will be processed for recruiting purposes, being the lawful grounds of such processing contractual necessity, OBS/OCS legitimate interests and in some cases your consent, as further described in our Recruiting Privacy Policy. You can exercise your data protection rights by contacting OBS Data Protection Officer via dpo@obs.tv. By submitting your application, you acknowledge and accept our Recruiting Privacy Policy.